Dispatch

In-stock orders are dispatched within [NUMBER] working days. Engraved and made-to-order pieces take longer — see Custom Engraving. You’ll receive a tracking number by email when your parcel leaves us.

Delivery times & cost

Destination	Service	Time after dispatch	Cost
[COUNTRY 1]	[CARRIER]	[DAYS]	[COST]
[COUNTRY 2]	[CARRIER]	[DAYS]	[COST]
[REGION]	[CARRIER]	[DAYS]	[COST]
Rest of world	[CARRIER]	[DAYS]	[COST]

Free shipping on orders over [AMOUNT].

Times are estimates from dispatch, not from order, and exclude customs delays.

Customs, duty and taxes

Orders shipped outside [CLIENT’S COUNTRY] may attract import duty, VAT or handling fees on arrival. These are charged by your country, not by us, and are the buyer’s responsibility. We cannot predict them or refund them.

We declare all parcels accurately at full value. We will not mark an order as a gift or under-declare its value — doing so is illegal and voids any insurance.

Restricted destinations

We cannot ship bladed goods everywhere. Some countries restrict import by blade length, locking mechanism or opening method, and some carriers refuse them outright. Please read Shipping Restrictions before ordering. If you place an order we cannot lawfully send, we’ll contact you and refund in full.

Age requirement

You must be [AGE] or over to buy from us. Orders may require an adult signature on delivery.

Parcels lost or damaged

If your parcel arrives damaged, photograph the packaging and contents before unpacking further and email [EMAIL] within [NUMBER] days.

If tracking hasn’t updated for [NUMBER] days, contact us and we’ll open an investigation with the carrier. Claims usually can’t start until [NUMBER] working days after dispatch.

Wrong address

We ship to the address given at checkout. Please check it before ordering — once dispatched we cannot redirect a parcel. Orders returned to us due to an incorrect address can be resent at the buyer’s cost.